Promote Personal Development

Modern theory on employee motivation shows that if you give them the tools, your staff will naturally want to learn and improve their day to day skills. This is a great way to motivate your employees and a great way to help improve and grow your business. Our growing courseware bank focuses on management, leadership and business skills learning designed to engage your employees and to get them thinking more strategically about how they can apply themselves to your business.

 

Some of our courses include:

 

 

Business Skills

 

Active Listening

Assertiveness Skills

Clarifying Instructions

Cornell Note Taking

Customers & Their Expectations

Cutting Your Losses

Data Protection Act

Data Security

Databases

Excel Spreadsheets

Flow Charts

Health & Safety

Improving Customer Service

Learning Styles

Learning Toolkit

Meeting Someone For The First Time

Mind Mapping

Negotiating Skills
Non-Verbal Communication

PCI SSC Data Security Standards Overview

Performance Review - An Employee's Guide

Preparing for Meetings

Punctuation

Repetitive Strain Injuries (RSI)

Slips, Trips and Falls in the Workplace

Spreadsheet - What is a...
Stress Management - Introduction
Studying More Effectively (SQ3R)

The Apostrophe

Time Management
To Do Lists - Making your own...

Understanding Customer Needs Pathway
Vulnerable Customers - Learning Pathway
Vulnerable Customers 1 - Dealing with Vulnerable Customers
Vulnerable Customers 2 - Vulnerable Customers and the DPA
Vulnerable Customers 3 - Taking Action

Word - An Introduction
Word 2007 - An Introduction
Working with Display Screen Equipment
Writing for Business 1 - Writing Concisely and Precisely
Writing for Business 2 - Use of Language
Writing for Business 3 - Types of Business Writing
Writing for Business 4 - Writing to Influence Others
Writing for Business 5 - Quality Matters
Writing for Business and Commerce - Learning Pathway

 

Management Skills

 

Addressing Performance Issues

Break Even Analysis and Budgets

Business Planning Pathway

Competency Based Interviews

Conducting Productive Appraisals - Module 1
Conducting Productive Appraisals - Module 2

Cost and Cost Analysis
CPD - An Introduction

Creative Problem Solving - Mini Pathway

Delegation
Disaster Recovery Planning - Basic
Effective Information Gathering for Managers

Employment Law - A Potted History
Employment Law - An Introduction - Pathway
Employment Law - Conflict in the Workplace
Employment Law - Contracts of Employment
Employment Law - Dismissing Employees
Employment Law - Good Employment Practices
Employment Law - Health and Safety at Work
Employment Law - Redundancy

Flexible Working - What is the right to request it

Job Specifications and Disciplinary Procedures

Key Performance Indicators & Benchmarks

Leading and Participating in Meetings

Managing a Workplace Project - Managing Risks
Managing a Workplace Project - Project Delivery
Managing a Workplace Project - Project Specification
Managing a Workplace Project - Work Breakdown Structures
Managing Workplace Projects - Learning Pathway

Marketing and Promotion

Organisation Management Structures

Quality and the Organisation
Quality and the Team
Quality Standards

Teleconferencing - Running and Attending a Teleconference

 

 

 

Leadership Skills

 

Basic English Law - Introduction

Bribery Act 2010

Corporate Governance

Conflicts of Interest

Entrepreneurship - Mini Pathway

Innovation - The Barriers to Innovation
Innovation - The Enablers to Innovation

Leading and Participating in Meetings

Managing Conflict In The Management and Leadership Team

Organisation Management Structures

Organisations - Structures and Cultures

Shareholder or Partnership Protection - Introduction

Succession Planning

The Formal Business Plan

Transformational Leadership - Introduction